Shipping & Delivery

8 articles

Everything you need to know about Collection Lounge Shipping & Returns

Articles

What are your delivery options?

Shipping options to the contiguous 48 states + Washington DC:

How can I track my order?

You can get up-to-the-minute tracking on your order by clicking here. In addition, watch your inbox for shipping update emails as your order is on its way to you!

How long will my order take to arrive?

After your order ships, its arrival depends on which shipping option you selected at checkout. Shipping options to the contiguous 48 states + Washington DC:

Do you offer free shipping?

Yes, we offer free shipping on all orders over $99 (U.S. Only)

Why has everyone else received their Pre-order? Where is mine?

An official Loungefly drop does not mean that we have our stock in just yet. As our supplier, Loungefly gets the entire shipment, then split it up and starts shipping the shipping process to their small shop. This process can take some time so all sm

Why has my item not shipped yet?

If you purchased In-Stock items along with Pre-Order items, your entire order will be held until all items are available to ship. We will not split-ship your order. If you feel your order should have shipped already and haven’t received a shipping co

Do you ship to PO boxes?

Unfortunately we are unable to ship to PO Boxes.

When will my order ship?

If your order is placed before 2 pm EST, it will be shipped the same day. If it is placed after 2 pm EST, it will be shipped the next business day. Shipping options to the contiguous 48 states + Washington DC: